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WE OFFER FREE DOMESTIC SHIPPING ON ORDERS OF $150 OR MORE, AS WELL AS HIGHLY DISCOUNTED RATES TO ALASKA AND HAWAII. IN STOCK ITEMS SHOULD ARRIVE WITHIN 5 TO 7 BUSINESS DAYS. THIS APPLIES ONLY TO PRODUCTS ORDERED DIRECTLY FROM OUR SITE, AND NOT CUSTOMIZED SHOES.
In-stock items arrive within 7-10 business days once your order has shipped. Any additional taxes, duties or fees are not included in your order total and are due upon receipt of your shipment.
*Unfortunately, we cannot deliver on a bank holiday. In this instance, please expect your delivery on the next working day.
All shoes purchased from Zappos or any other 3rd party retailer, please refer to their shipping policy.
Do we deliver to the UK?
Yes, standard delivery is 1-3 working days and your order will be dispatched via UPS. A signature will be required on receipt and if you are not around to take delivery of your parcel, the carrier will leave a calling card telling you how you can pick it up.
Do we deliver to Europe?
Yes, standard delivery is 4-7 working days and your order will be dispatched via the most suitable carrier. Once your parcel has arrived in your country, it will be passed on to an internal postal service, according to standard delivery procedures. If you aren't available when your parcel is delivered, the delivery driver will leave a calling card with instructions on how to pick it up.
Do we deliver to the rest of the world?
Yes, standard delivery is 5-10 working days and your order will be dispatched via the most suitable carrier, depending on size and weight. Once your parcel has arrived in your country, it will be passed on to an internal postal service, according to standard delivery procedures.
*Please be aware that your parcel can be delayed by customs. We have no control over this and cannot supply any details why or for how long your parcel will be delayed.
Can I have a different delivery address?
Sorry but we ONLY ship to the address on the billing for security and prevention of fraud.
Do you deliver to P.O. boxes?
No. DHL, FedEx and UPS do not deliver to P.O. BOX addresses for security reasons.
Questions? Please email firstname.lastname@example.org